Music Distribution FAQ

Frequently Asked Questions
How do I make changes to an album once I have paid for it?
Unfortunately once an album has been delivered there is no automated way to make changes.The best way to resolve a required change is to process a take down of your album and resubmit a new version as normal. This also waives the early takedown fee. We can make changes to an existing album but unfortunately there is no guarantee that all stores will make the required changes. We do not charge a fee for these changes, however this route is generally not recommended as it take the stores weeks or sometimes even months to process (if at all). However you want to proceed, let us know: contact us.

When do I get my money?
When a fan buys your music, that sale and the money earned from it will not be reported by iTunes or the other stores until about 2 months later. For example, if your song sells in January that sale will be reported on your My Money page in March. Sales in Feb. will be posted in April, sales in March will be posted in May and so on. TuneCore reports sales on the second and fourth Wednesday of each month.

How do I get my money?
You will receive your money, made from the sale of your music, on the 21:st every month at your bank account.

How long does it take for my music to go live once paid for?

• 24-72 hours in iTunes

• 3-7 business days for AmazonMP3

• About 3 weeks for Amazon on Demand

• About 6-8 weeks for Spotify and MediaNet

• About 1-3 weeks for all other stores

Please note that the time frames given above are just averages – we cannot guarantee when each store will make your music live.

IMPORTANT: If you enter a future digital release date, your music will not go live in the stores until that date (or possibly later according to each store’s processing time stated above). If you do not enter a digital release date, your release date will show as today’s date and will go live as soon as possible.

Is there a way to expedite my release?
Unfortunately, not at this time. The release dates are set by each store and TuneCore must abide by their policies.

How will I know when and where my release is live?
To see if your music is live in a store, please go to that store’s website and search for your music by release title and/or artist name. We will also mark your album as “live” (on your discography page) within 1 week of your album going live in iTunes. You can now check to search for your music in iTunes within 24-72 hours of paying to distribute your album.

How long will my release be available in the digital stores?
When you distribute your release through TuneCore to the digital stores, it will remain live for one year. If you want to continue to keep your music live after one year, there is an annual renewal fee of $49.99 per album, $9.99 per single and $9.99 per ringtone.

How do I takedown an album that has already been paid for?
If your album has been live on any of the stores for at least six months then just contact us and we will process a takedown for you. For albums that have not been live for at least six months there is an early takedown fee of $20. You can contact us to process your request.

Please note, once we process a takedown of your release for you, there is no way to reverse the takedown and make that release live again. You would have to submit an entirely new version. Here are some things you should know about this option:

1. You would have to submit payment to resubmit the album (since TuneCore would again incur costs of distribution).

2. The stores would treat the resubmission as a new product, and it would have to go through the review process again.

3. You would not be able to use the same ISRC or UPC codes because it’s technically a new product and these codes are unique to every release.

4. The stores will takedown your music AND ALL of your reviews and comments. This is not a TuneCore policy. In addition, any iMixes or playlists within the stores that had your songs i them will no longer work.

In what format must my music be in order to upload to TuneCore?
We have found .wav files to be the most reliable and therefore recommend them first and foremost. Remember that they must be set at a 44.1 khz sample rate, 16 bit sample size and the channel set to stereo. Not sure how to convert your music to the correct format? Follow these instructions on how to convert in iTunes.

1. Search for your song in iTunes and highlight it.

2. Go to your preferences (if you’re on a MAC, this will be under the “iTunes” drop down menu).

3. When you have preferences open, make sure you are on the “general” tab. Go down to where it says “Import Settings” (if you have an older version of iTunes, you may have to click where it says “advanced” and then click on import settings).

4. Change “import using” to WAV encoder. Change setting to “custom”. A new window will open.

5. In the custom window, change the sample rate to 44.1 kHz and Sample Size says 16 bit, make sure Channels says Stereo and Stereo Mode says Normal. Then continue clicking “OK” until you are back to your library.

6. With your song title still highlighted, right click and select “create WAV” version.

7. Drag that file to your desktop or to a folder on your desktop directly from the iTunes library so you will easily be able to find it later.

Or click here to see a more detailed view with screenshots on how to convert your audio file to the required format in iTunes:

Uploader Help
In what format must my artwork be in order to upload to TuneCore?

• A JPG, JPEG, TIFF, PNG or GIF image file

• A perfect square and at least 600×600 pixels (if you choose Amazon on Demand as a store, your image must be exactly 1600×1600)

• The only text you should include on your artwork are the artist name and album/single/ringtone title

You may NOT include:

• Email addresses, URLs, or any other contact information or any pricing information

• Stickers or other items from your artwork in case you are scanning it in from a physical CD – please remove them

• Anything suggesting that your release is a physical product, such as “CD,” “DVD,” “DISC,” etc.

If you do not know how to get your artwork to this spec, or if you just don’t have any artwork – not to worry, we have a tool to create your own artwork with just a click of your mouse!

Can I receive a refund?
TuneCore company policy states ALL SALES ARE FINAL. No refunds are allowed.

Below is a more detailed Q+A which we believe should answer every question you and your mother may come up with… (at least twice). So please let us know if we missed something!

The TuneCore FAQ is the place to go for answers, from the most simple to the most advanced. Find out what it all means.

Do I have to be at least 18 years old to get an account?
What should I know about ‘ripping’ and uploading?
What should I know about UPC and ISRC numbers?

My album, EP or single needs an album cover! How do I create or deliver cover art, and once
I create/upload it, what if it doesn’t look good?
How do sales and payments work?
iTunesiCloud & iTunes Match
Rhapsody
Napster
MediaNet
eMusic
Amazon MP3
VerveLife
ShockHound
Nokia
Zune
Myspace Music
iHeartRadio
Spotify
TuneCore Physical Distribution
Amazon: Disc On Demand
TuneCore Media Player
What is a Trend Report?
What does a Trend Report show?
How is a Trend Report different from a Sales Report?
How much does a Trend Report cost and how do I get it?
Can I give my music away for free in the stores/services I chose?
Do I have to be at least 18 years old to get an account?
No! But you do have to be at least 18 years old to do a financial transaction. If you have music you’d like to put into our service and you are under 18 years old, ask for help from a parent or guardian.

What should I know about ‘ripping’ and uploading?
However you normally store your music (on a compact disk, on reel-to-reel tape, on a cassette, on vinyl record, etc.), the most common way to get it into your computer is to “rip” it, or as Apple says, “Import.” Ripping almost always begins with a regular audio CD placed in the disk drive in your computer, then software like iTunes is told to “import” or “rip” the songs. Even music you get off the Internet or from other computers in a network was probably ripped some time in the past by someone else (EXCEPTIONS: music created on a computer in the first place, music downloaded to your computer off the Internet, sent in an email or from a Website, or music you enter into your computer directly, through a microphone or electronic instrument).

If your music isn’t yet on your computer but is on an audio CD, you’ll need to rip it yourself to get it onto your computer. Many software programs let you rip music, and they all give you a choice how to rip it.

Don’t have any ripping software?
TuneCore recommends the FREE iTunes software created by Apple Computer, Inc., and available on both Mac and PC: click here for iTunes. Whichever software you use, you’ll be able to rip your music in your choice of formats. To upload your music to TuneCore, we need your songs in the following format kbps:.wav files. Make sure that files have a bit rate of 1411, 16 bit sample size, a sample rate of 44.100 kHz and they must be in stereo. NOTE: This is the required format if you intend to have TuneCore deliver your music to iTunes. Back to top

What should I know about UPC and ISRC numbers?
A UPC (“Universal Product Code”) number is nothing more than a group of numbers that are exclusively associated with your album, EP or single. That’s it. A BARCODE is a way for a machine to read the UPC numbers. The UPC numbers appear in graphic form as vertical lines: the lines represent the numbers of your UPC in a way that can be scanned and understand by a computer. A UPC/Bar Code allows physical stores to order your CDs easily. It also allows easy tracking of what has sold in both physical and digital form.

For CDs, UPC/Barcodes tend to be between 12 and 15 numbers long. There is a mathematical formula involved in calculating some of the numbers. That is, some numbers are assigned, others appear due to a math formula based on all the other numbers.Your album, EP or single should have its very own, one-of-a-kind UPC/Barcode. If not, two albums, EPs or singles with the same UPC/Barcode will confuse computers and people: they will not know which album, EP or single they are ordering or tracking.

Your album, EP or single needs a unique UPC. With TuneCore, there are two options: You already have a UPC/Barcode and want to use it. No problem, just enter it and it will be used.

You do not yet have a UPC/Barcode. No problem, we will make one for you. At the moment, we are offering this service free of charge.

If we assign you a UPC/Barcode, your UPC will appear on your My Discography page very shortly after your payment has been received. You are free to use it for your physical CDs as well at no extra charge. You can continue using it even if you are no longer a TuneCore customer. TuneCore will never re-use your UPC/Barcode number. If you want it, it’s yours forever.

To receive a barcode (currently offered free of charge), please contact barcode@tunecore.com with your UPC number and we will email you back a barcode. You can find your UPC number and ID Number on your My Discography page next to your album, EP or single. Remember, if you don’t have a UPC, TuneCore will auto-generate one for you when you use the TuneCore service, currently at no extra charge. Also if you want any CDs replicated or duplicated, please click here for details click here.

IMPORTANT: UPCs and barcodes issued by TuneCore are for you to use, now and forever. But they are just for you. Please don’t resell them! There are penalties for reselling to discourage this: you’ll have to pay a $25.00 (U.S. dollars) fee plus all the revenue you received from the sale of the UPC or barcode or both, and TuneCore can take this money from the proceeds of music sales. Please keep the UPC and barcode what they are meant to be: a free and convenient part of the TuneCore experience for you, the TuneCore client.

For tracking and accounting purposes, each of your songs needs its own unique ISRC number OR a TuneCore Song ID. An ISRC (“International Standard Recording Code”) is assigned to each song. This allows easy tracking of each song, such as keeping track of how many copies of it sold. Each ISRC is associated with only one song. Each ISRC number is a total of twelve characters in a combination of letters and numbers. For example: US SB5 0501001.

Your songs need unique ISRC numbers or TuneCore Song IDs. With TuneCore, there are two options:

You already have your own ISRC codes for each song and want to use them. No problem, just enter each song’s ISRC and they will be used.

You do not yet have ISRC codes. No problem, we generate TuneCore Song IDs for you free of charge. If we assign your songs TuneCore Song IDs, you are free to use them any way you like for anything else you like at no extra charge. You can continue using them even if you are no longer a TuneCore customer. TuneCore will never re-use your TuneCore Song IDs. If you want them, they’re yours forever.

Both your UPC/Barcode and ISRC numbers/TuneCore Song IDs will be used on your “My Account” page in calculating and displaying how many songs and albums, EPs or singles sold.

IMPORTANT: A single requires both an ISRC or TuneCore Song ID (for the song) and a UPC (for the “album”): as far as stores are concerned, a single is merely an album with one song. Back to top.

How do Explicit Lyrics work?
Albums, EPs or singles with explicit lyrics are permitted on iTunes and other stores, but they must be marked explicit. This is voluntary, but if it is later discovered your album, EP or single has explicit lyrics and you failed to indicate it, both TuneCore and the stores/services reserve the right to remove it at any time, or it may be rejected right from the beginning.

IMPORTANT: Although the TuneCore Web tool lets you mark individual songs explicit, right now if even ONE song on an album, EP or single is marked explicit, the ENTIRE ALBUM, EP or SINGLE will be marked explicit. There is no way to restrict it to a select few songs. It works just like the sticker affixed to the covers of CDs: it indicates the CD has explicit content, not just any given song. Please be aware of this when you make your choice.

TuneCore Video customers also have the option to mark their music videos explicit. For questions about TuneCore Video, please click here.
Back to top
My album, EP or single needs an album cover! How do I deliver cover art, and once I create/upload it, what if it doesn’t look good?

We want you to have a unique album, EP or single cover artwork you can be proud of.
All TuneCore customers can upload their own image by clicking the “Upload Image” link on the Your Album or Your Single page.

IMPORTANT: Images cannot contain URLs or email addresses. Please remember that this is a small, “thumbnail” image that most likely already has text on it (the name of your band/artist and the album name, while not required, are strongly encouraged). It must be legible at small size and not blurry. The stores also require proper spelling and other professional touches, though “artistic” and intentional misspellings are acceptable. This is a gray area, please use your judgment, and remember that all the stores have the right to refuse or require different artwork.

For those who don’t have artwork of their own yet, we have created an Artwork Tool. Simply click “create artwork for me” and the site will guide you.

No matter how you create it, please make sure your artwork meets all these requirements: You fully own the rights to the image.

You have the rights to use the face or image of anyone in your artwork, especially if it’s a photograph. If someone else provided you the image, you have permission from them to use it. No logos, trademarks or any other text or images can appear unless you own them or have permission from the owner(s) to use them. For example, you can not have a logo from a soda company, restaurant, gas station, store, etc., in the background. If things like that show up in your artwork, TuneCore might ask you to prove you have ownership or permission. No obscenity or pornography can appear in the image.

Words that appear in the image are spelled correctly and are legible The image is not blurry or distorted. The image is square.

The image does not include any “stickers” or indications of limited sale. For example, if your artwork has a blaze on it reading “iTunes U.S. Exclusive!” please make sure you deliver it only to iTunes U.S., or alter the artwork accordingly.

Remember: TuneCore and its partners reserve the right to reject any artwork at any time for any reason. If your image meets all these requirements, then upload it as a 1600 x 1600 pixel (or better, so long as it’s square) .JPEG, .JPG or .GIF file in best-quality RGB Color mode and at least 300 dpi. For best results, don’t scale up smaller images, and don’t submit anything that contains an embedded color profile. The most common reason why uploaded art doesn’t look good is that the file you uploaded was not to specifications. IMPORTANT: TuneCore can’t accept artwork emailed, sent to us through the post, attached as files or any other way but our Web tool. Back to top

How do sales and payments work?There are three ways your music (and one way your music videos) can earn you money in the stores and services you choose:

PERMANENT DOWNLOADS
A Permanent Download means someone bought your music or your music video from a store and downloaded it to their computer, cell phone or some other media device. Each time your music is bought, you get paid. There are currently two ways that you get paid by Permanent download:

You get a Fixed Pay Rate every time someone purchases your music or music video for download, where you receive an unchanging, predetermined amount of money each time your music is bought. The Fixed Pay Rate remains the same no matter what the store sells it for.

Even if the store sells your music for a hundred dollars or a penny, you still get the Fixed Pay Rate. You get a Subscription Pay Rate every time someone purchases your music (not music videos) for download, where you receive a variable amount of money each time your music is bought. The Subscription Pay Rate is different every pay period, and is typically based on four things:

How many songs were downloaded in a set period of time (monthly or every three months), How much money was made by the store in the same time frame,
What “expenses” are deducted by the store, and
What percentage of the remainder is contractually owed to you.
The following stores all offer a Fixed Permanent Download model iTunes (all stores) iTunes Video Napster (also offers Streams, see below) Rhapsody (also offers Streams, see below) MediaNet (all stores; also offers Streams, see below) Amazon MP3 ShockHound STREAMS

A Stream is when someone listens to your song (not music video) but does not own it and has not downloaded it. People usually listen to streams as part of a subscription model similar to the Subscription Permanent Downloads (see above), paying a monthly subscription fee for the access. In many ways, it’s like your fans joined a service that lets them rent your music. As soon as they stop paying their monthly rental fee, they will not have access to listen to your music. Each time more than thirty seconds of your music is listened to, you get paid a fee called a Streaming Pay Rate

There are typically two ways to listen to a music as a stream: “Tethered” and “Non-Tethered” streams:

A Tethered Stream means the media player (usually a computer) must be connected (or “tethered”) to the Internet at all times in order to listen to the music.

A Non-Tethered Stream means the media player (either a computer or, more often, a portable iPod or iPod-like device, like a Creative Zen Vision, Toshiba Gigabeat, and so on) only needs to be connected to the Internet once a month for the service to confirm that the user has paid their monthly subscription fee. After one month, if the person either stops paying their fee OR if the person does not connect their device to the Internet to verify that they have paid, the songs will stop playing on their computer or portable player.

Each time your music streams, you get paid the Streaming Pay Rate for that store. EXCEPTION: Some stores let potential customers stream for promotion or as a “free trial.” In those cases, even though your music may stream, you will not get paid.

The following stores/services offer Streaming Pay Rate: Napster Rhapsody MediaNet (all stores)

ADVERTISINGThere are some new services that allow people to listen to your music (not music videos) for free. In return, the services sell advertising space on the Website where people must go and stay in order to listen to the music. The amount of money you receive each time your music is listened to is predicated on how much money the service made in advertising revenue. Back to top iTunes

How does iTunes sell my music and/or music videos?
There are currently seven iTunes stores: iTunes United States, selling music and music videos only in the U.S. iTunes Canada, selling music and music videos only in Canada iTunes U.K., selling music and music videos only in England, Scotland, Wales, and Northern Ireland iTunes Europe, selling music and music videos only in Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Ireland (Republic), Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, and Switzerland iTunes Japan, selling music and music videos only in Japan iTunes Australia, selling music and music videos only in Australia iTunes New Zealand, selling music and music videos only in New Zealand

IMPORTANT: At TuneCore, some stores are bundled together to save you money and for ease of use. The following iTunes stores are bundled together so that when you purchase one, you get your music delivered to both for the same single-store price: iTunes U.K. and iTunes European Union are bundled as a single destination store for your album, EP or single for the same low one-store price, as iTunes U.K./Europe. iTunes Australia and iTunes New Zealand are bundled as a single destination store for your album, EP or single for the same low one-store price, as iTunes Australia/New Zealand.

All iTunes stores sell music and music videos only as permanent digital downloads (no streaming is offered) that the customer owns and uses in the Fixed Pay Rate Permanent Digital Download model. Customers can purchase songs or music videos individually for a per-song/per-video price, or customers can buy albums whole (not music videos), getting every song on that album for one set price. However, this isn’t always the case. See below for

EXCEPTIONS. Most often, iTunes sells individual songs at $0.99 each. BUT, if a song is 10 minutes or longer, iTunes will automatically mark that song as ‘album only’ and will make the price $9.99.

If you want to reduce the price to something lower (the lowest price allowed for a track that is 10 minutes or longer is $1.99), you can request this change by writing to support@tunecore.com from the email address registered in your TuneCore account. Albums are most often sold for either the sum of all the songs on the album (for albums with ten or less songs), or for a single set price of $9.99 for albums over ten songs. See below for

EXCEPTIONS.

For example, if your album has five songs, an iTunes U.S. customer can either buy the songs individually for $0.99 or the whole album for 5 x $0.99 = $4.95. If you had another album with 12 songs, an iTunes U.S. customer can either buy the songs individually for $0.99 or the whole album for $9.99.

EXCEPTIONS: iTunes (and all other digital retailers, for that matter) reserves the right to sell music and/or music videos any way they want and at any price they want. When your songs, albums or music videos sell, you will always receive the wholesale price (the royalties you receive from a sale; please refer to the payout rate chart provided below), but iTunes can sell your music or video for a penny, a million dollars or anything in between, which is the retail price. For music, iTunes reserves the right to make a song “purchasable only with the album.”

That is, no button would be placed next to the song itself, no option to download it on its own would be available to the iTunes customer. iTunes does this solely at their own discretion. Sometimes they do it to long songs (presumably because a 73-minute song would be too much of a bargain for just $0.99, since that’s a whole album’s worth of music on a single song). Sometimes they do it to very short songs (presumably because $0.99 is too much for a 10-second song). Sometimes they simply adjust the price. However iTunes decides, TuneCore has no say in the matter, and neither do our patrons. Regardless, once a song or an album or a music video sells, TuneCore will pay you the required amount the moment iTunes sends the money. There is no withholding of any sort, not from iTunes, not from TuneCore. Remember, only albums, EPs and singles can be set to sell in stores/services, not individual songs. All songs are grouped into albums (technically, an EP and a single is an album of few or one song), and however the album is set to sell, so will all the songs on that album. Albums, EPs, singles and individual songs sell differently, so the pay rate is different:

HOW MUCH IS THE PAY RATE FOR MUSIC?
TuneCore takes none of the money from the sale of your music. You get it all. For the iTunes U.S. store, you receive $0.70 per song sold individually and $7.00 per album with 11 or more songs sold in its entirety.

Purchases in the iTunes stores outside of the U.S. are made in that country’s local currency. For example, if an album or song sells from the iTunes Japan store, iTunes Japan processes the sale in Japanese yen (¥). The money is then converted into U.S. dollars by TuneCore and forwarded on to you. As always, TuneCore takes none of the money from the sale of your music. You get it all, but be aware that bank conversion rates are out of our control and can change from day to day–the bank will convert the currency into U.S. dollars based on what the exchange rate is at the time the bank receives the money.

For songs sold individually off an EP or album through the iTunes stores, TuneCore pays you the following:
iTunes Stores Worldwide: You receive
iTunes U.S. Store US$0.70 (no exchange required)
iTunes Australia Store Australian Dollars AU$0.99 (EXCEPTION BELOW!)
iTunes New Zealand Store New Zealand Dollars NZ$1.17 (EXCEPTION BELOW!)
iTunes Canada Store Canadian Dollars CAD$0.70
iTunes Japan Store Japanese Yen ¥89 (EXCEPTION BELOW!)
iTunes U.K. Store British Pounds £0.49
iTunes Europe Store Euros €0.71 (after September, 2007)
iTunes Mexico Mexican Peso MXN$8.40
Albums and EPs are sold in their entirety in two possible ways:

Albums under 11 songs and EPs are priced by the song. To calculate how much you would receive from the sale of an album with less than 11 songs or an EP, multiply the number of songs by the pay rate of that iTunes store.

Albums with 11 songs or more sold in their entirety have a set pay rate listed below.
For albums with 11 or more songs sold in their entirety, you receive the following:
iTunes Stores Worldwide You receive
iTunes U.S. Store US$7.00 (no exchange required)
iTunes Australia Store Australian Dollars AU$9.99 (EXCEPTION BELOW!)
iTunes New Zealand Store New Zealand Dollars NZ$11.75 (EXCEPTION BELOW!)
iTunes Canada Store Canadian Dollars CAD$7.00
iTunes Japan Store Japanese Yen ¥890 (EXCEPTION BELOW!)
iTunes UK Store British Pounds £4.60
iTunes Europe Store Euros €5.40 (after September, 2007)
iTunes Mexico Mexican Peso MXN$8.40
IMPORTANT: Special iTunes Pricing and Pay Rates:

HOW MUCH IS THE PAY RATE FOR “COMPLETE MY ALBUM” PURCHASES?

iTunes lets customers who purchased some of the tracks off one of your albums to, on some future date, “Complete My Album” (CMA) and get the rest of the album for only the cost of the remaining tracks.For accounting purposes, CMA purchases do not appear: rather, the album counts as a full sale, and the previously purchased track is considered refunded.

EXAMPLE: If you had an album in iTunes U.S. with 15 songs/tracks and one of your fans purchased a song from it (say, track #8) you’d get the track Pay Rate of $0.70. If later the same customer came back and purchased the album in its entirety as a CMA, you would earn the Pay Rate for a whole album sale for albums over 11 songs/tracks, $7.00; a refund for the original track #8 purchase would be generated, but not appear in your accounting: it would “cancel out” the next sale you had of that particular track. That is, if in the same month, someone (anyone) purchased track #8, that sale would be “cancelled out” by the CMA refund and not appear. The refund remains until cancelled out by a sale, and can persist over many months until another track #8 is purchased.

NOTE: None of this has anything to do with the Trending Reports, which do not take into consideration the royalties. This is just one of many ways the Trending Reports are different from the Royalty Reports, and should not be compared side-by-side.

HOW MUCH IS THE PAY RATE FOR “UPGRADED” ALBUM PURCHASES?

If a customer acquired your album, EP or single as a “regular” iTunes purchase in the past and the same album, EP or single is offered in iTunes Plus, they can UPGRADE their purchase for a small fee. You will see part of that fee as a royalty payment when the accounting for that month is reported. The price for an album “upgraded” will be about $2.00 (U.S. dollars), depending on the number of tracks on the album upgraded.

IMPORTANT: All of the amounts for music and/or music video sales outside of the United States are subject to the terms, conditions, taxes and laws of those countries, including: International treaties Fluctuating exchange rates Local city, state or federal taxes Tariffs and local restrictions Current trade status any countries enjoy with the United States Some countries have special rules, so that even before taxes, tariffs, exchange rates or treaties kick in, some money is deducted by the store to pay fees and royalties dictated by local copyright laws. So from the amount you receive for sales of your music in that country, some amount will be deducted to pay the copyright holders under the local copyright laws.

Even if the copyright holder is you, some laws require certain royalties to be paid out in that country. However, no matter what, you will get paid the pay rate, after taxes, exchange rate adjustments, etc.

Remember, because of currency exchange, these pay rates can vary from country to country and from day to day. For example, if you sell one of your songs through the iTunes

U.K./Europe store, you ultimately may get a little more or less than the pay rate listed in the above tables, depending only on the foreign currency exchange rate the moment the bank received the money. How much more or less? That changes from day to day, but always, we promise that you get 100% of whatever your songs earn for you.

EXCEPTION: Japan has some special rules, so that even before taxes, tariffs, exchange rates or treaties kick in, some money is deducted by the iTunes Japan store to pay fees and royalties dictated by local Japanese copyright laws. So from the sales of your music in Japan, some portion will be deducted to pay the copyright holders under the copyright laws of Japan.

Even if the copyright holder is you, Japanese laws require certain royalties to be paid out in Japan. However, no matter what, you will get paid the pay rate less this amount, after taxes, exchange rate, etc.

EXCEPTION: Both Australia’s and New Zealand’s governments withhold 5% as a tax on all sales. This amount is already deducted when you receive your accounting.

Can I submit a Digital Booklet along with my release?

Yes, only in iTunes. Digital booklets cannot be attached to albums that have already been delivered to iTunes. If you have an album you are preparing to send, please DO NOT distribute your release to iTunes until a member of our Support team has approved your booklet and notified you that it is attached to your album. If you have a version that has already been sent to iTunes, you need to process a takedown and submit a new version with the booklet. Digital booklets cost an additional $20, which will be included in your album total.

iTunes is extremely strict about having the booklets meet the specs listed below, so please be sure that they are exactly to spec before submitting the PDF to TuneCore. Once your booklet is done and up to spec, please email it to support@tunecore.com from the email registered to your TuneCore account and note the associated album’s UPC. PDF Specs:

* PDF format with “.pdf” extension
* Four-page minimum
* All fonts embedded
* 72 dpi minimum
* 11 in x 8.264 in (28 cm x 21 cm)
* RGB color
* Horizontal presentation
* All images full-bleed
Important: These booklets are expressly designed for the iTunes Store format, and cannot be reproductions of the liner notes with borders to increase their size.
Content Considerations: * When saving as PDF, make sure the document opens full screen with no negative space surrounding the document.

* File size should be reasonable (8 – 10 MB max). If the digital booklet is many pages, consider using fewer images or optimizing images to achieve lower overall file size. * Printer’s marks are not allowed. * You cannot sell or advertise other products or services. No other promotional sites are allowed. * No links to anything outside of the booklet, except to the artist and/or label website(s). * No time-sensitive information (for example, a promotion or dates for an upcoming tour or concert). Back to top iCloud Apple announced its new iCloud service on June 6, 2011. There are two significant changes for iTunes music customers:

When they buy a track on iTunes from one device (like an iPhone), it automatically downloads on up to 10 devices that use the same iTunes store account (for example, another Apple computer, iPad, iTouch etc). They can re-download any of the songs they bought from iTunes an unlimited number of times. In both of these cases there is no additional payment made. iTunes Match

On June 6, 2011 Apple also announced another service in addition to iTunes and iCloud called iTunes Match. This service will launch in the coming months, cost subscribers $24.99 per year and generate revenue for TuneCore Artists.

For subscribers, Apple will match any music they currently have in their iTunes library on a Mac or PC. If the exact same song exists in the iTunes store, that song will be available for subscribers to access via any other Apple device they own. This includes music ripped from

CD, downloaded from friends, file sharing networks and other sources. How Do TuneCore Artists Get Paid?

As long as your music is available to buy in iTunes, you get paid each time a subscriber redownloads or streams your music via iTunes Match.

The amount TuneCore Artists get paid is based on a revenue share model similar to other stores we work with.

Each time your music is accessed via iTunes Match, TuneCore will pay you a proportionate share of the total subscription revenue generated by the iTunes Match service. This means you are paid each time a subscriber re-downloads and streams your music. The pay-out rates can fluctuate each month, depending on how much subscription revenue was generated and

how often your music was re-downloaded and/or streamed. As always, TuneCore will pay out 100% of the revenue it receives for your music. iTunes Match is New Way to Make Money For TuneCore Artists, iTunes Match is almost like a new “store.” Each time a song you distributed to iTunes via TuneCore is re-downloaded or streamed by an iTunes Match subscriber, you get paid.

Therefore, as long as your song is available to buy in iTunes, you could, for example, decide to give that same song away for free directly to your fans. In fact, it doesn’t matter how or from where your fans actually got your music. If your fans use iTunes Match to re-download or stream your song, you get paid. Back to top Rhapsody

What is Rhapsody? Rhapsody is a joint venture that is majority owned by RealNetworks and MTV Networks. It is a subscription streaming service that lets users listen to music directly from their site to a computer or Rhapsody-enabled device. It has three levels of service: its most basic tier,

“Unlimited,” which allows users to stream its full catalogue over only a computer or nonportable device (such as a Sonos system, TiVo or Vizio TV); “Premier,” which allows users

portable access – via tethered download or over-the-air streaming — using one Rhapsodyenabled MP3 player (such as an iPod Touch or Sansa) or Smart Phone (such as an iPhone or Android OS phones); and “Premier Plus,” which allows the same full access as “Premier” but with up to three portable devices. Additionally, Rhapsody’s MP3 store allows non-subscribers and subscribers to purchase permanent, a la carte tracks and albums. For more information on the Rhapsody service, we suggest going to Rhapsody’s own FAQ page (www.rhapsody.com/-discover).

How does Rhapsody sell my music?
Rhapsody has several ways of allowing its customers to buy or listen to music: Rhapsody MP3 Store sells music only as permanent digital downloads that the customer owns and uses. Visit our section on Fixed Pay Rate Permanent Download models to learn more. Rhapsody streaming subscription service lets Rhapsody Subscribers listen to music as much as they want as streams or tethered downloads (non-permanent downloads) for a single flat subscription fee. However, if that subscription lapses, the music becomes inaccessible to the customer. Visit our section on Subscription Streaming models to learn more.

There are several kinds of Rhapsody customers each with their own options for buying your music, each of which generates money for you in a different way:

Rhapsody Subscribers can listen to an unlimited number of full-length songs while they are connected to the Internet and download an unlimited number of high-quality music files to their PC. They can listen to these downloaded songs online or offline and keep the music they download so long as their subscription is current. These songs and albums aren’t “purchased” or “permanent” downloads, there’s no way for a customer to burn or save the music, and as soon as the customer’s subscription lapses, they lose access to these “tethered downloads.”

Rhapsody Subscribers can also buy permanent downloads (at a lower price than nonsubscribers pay, currently a 10% discount per track).

Rhapsody Non-Subscribing Customers (any person who goes to the website) can stream 25 songs each month before they are asked to put down a credit card to continue either as a Trial

Subscriber or a Subscriber. Rhapsody Non-Subscribing Customers (any person who goes to the website) can stream 25 songs each month before they are asked to put down a credit card to continue either as a Trial

Subscriber or a Subscriber.

Rhapsody Non-Subscribing Customers can also buy permanent downloads, but they pay more than subscribers. Rhapsody Trial Subscribers are trying out the Rhapsody subscription streaming service. Trial Subscriptions last 14 days. Trial subscribers have put down a credit card and typically get access for free for 14 days before being charged for the first month of subscription (see below for important details).

Rhapsody Trial Subscribers can also buy permanent downloads at the market rate of $0.99 per track.

What do I get paid when my music sells or stream from Rhapsody?

Each time a Rhapsody Non-Subscribing Customer permanently downloads your music, you get a payment. When a Rhapsody Subscriber or Rhapsody Trial Subscriber permanently downloads, you also get a payment, but a fraction less. When a Rhapsody Subscriber streams or “tethered downloads” your songs, you get a payment, but when a Rhapsody Trial Subscriber streams, you don’t get a payment (see below). Non-Subscribers can stream only up to 25 whole songs per month before they put down a credit card and opt in either to become Trail Subscribers or Subscribers, but if they stream one of your songs during this

“Rhapsody 25,” you will receive payment.

IMPORTANT: Anyone in the United States can sign up for a Rhapsody Trial by putting down a credit card and get unlimited free streams for 14 days. If a customer streams your music during this period, you will not get any payment for the streams–it’s considered promotional.

This is a Rhapsody policy. If you do not like the idea of people streaming your music for free, please do not choose Rhapsody as one of your digital distribution stores.

Albums and EPs are sold in two possible ways:

Albums under 11 songs and EPs are priced by the song. To calculate how much you would receive from the sale of an album with less than 11 songs, multiply the number of songs by the pay rate for that kind of Rhapsody customer.

Albums with 11 songs or more sold in their entirety have a set pay rate. You will be able to see the exact pay rate TuneCore pays you for each song or

album/EP/single every time it’s downloaded or streamed from Rhapsody in your TuneCore accounting report. The pay rate is available as an element in every line item. As always, this is all the money owed to you for that stream or download, NOTHING was taken by TuneCore. Back to top Napster

How does Napster sell my music?
Napster lets customers listen to an unlimited number of full-length songs while they are connected to the Internet and download an unlimited number of high quality music files to their PC. They can listen to these downloaded songs online or offline and keep the music they download for as long as they want to be a “Member.”

Napster subscribers can access music in two ways: as “Members” and “To Go Members.” Although Napster sometimes differentiates between the Napster store and the Napster Light store, these contain the same music, and your albums will be in both. For a complete description of the Napster service, we suggest you read the Napster FAQ. NOTE: TuneCore is aware of the Napster Ringtones service, and we are currently working on how to make this available for our customers.

Napster Permanent Download Store sells music only as permanent digital downloads that the customer owns and uses. These files are 256 kbps .MP3 files, and are the customer’s to keep forever, even if they are not (or cease to be) a Napster “member.” Visit our section on Fixed

Pay Rate Permanent Download models to learn more. Napster Streaming Service lets Napster Subscribers listen to music as much as they want as streams (not downloads) for a single flat subscription fee. However, when that subscription lapses, the music becomes inaccessible to the customer. Visit our section on Subscription Streaming models to learn more.

What do I get paid when music sells or streams from Napster?Remember that no matter how an individual song or album sells from Napster, you get a fixed

“pay rate,” the same pay rate for all independent record labels. Only Napster can set the sale price, but no matter what they sell that song or album for, you always get the current pay rate. Even if Napster wants to have a discount, say, offering its customers your songs for a penny each, you still get the full pay rate every time one of your songs or albums sell. Visit our section on Subscription Streaming models to learn more.

Napster works in several ways: Napster Subscribers (“Members” and “To Go Members”) have a variety of services available to them. For details, please click here

Napster Subscribers (“Members” and “To Go Members”) can also buy permanent downloads, by using the Napster Light store, if they wish.

Napster Light Customers also have services available. For details, please click here

Napster Trial Subscribers (“Trial Members”) are trying out the Napster subscription streaming service, and can also buy permanent downloads through the Napster Light store, if they wish. Each time a Napster Subscriber (“Member” or “To Go Member”) streams more than 30

seconds of your song, you get paid. When anyone, even a Napster Subscriber (“Member” or “To Go Member”) permanently downloads one of your songs or albums, you also get paid. Here is a chart that tells you what you will you get when a song streams or downloads from the countries Napster sells in:

For Permanent Downloads PER SONG through the Napster Light Store: Napster Light Worldwide: You receive per song
Napster U.S. Store US$0.65
Napster Canada Store Canadian Dollars CAD$0.65
Napster U.K. Store British Pounds £0.48
Napster Europe Store Euros €0.65
Albums and EPs are sold in two possible ways:
Albums under 11 songs and EPs are priced by the song. To calculate how much you would receive from the sale of an album with less than 11 songs, multiply the number of songs by the pay rate of that country. For example, from the sale in the U.S. Napster Light Store of a 5- song album, you would receive $3.25 for the whole album.

Albums with 11 songs or more sold in their entirety have a set pay rate listed below.
For Permanent Downloads PER ALBUM (11 songs or more) through the Napster Light Store: Napster Light Worldwide: You receive per album
Napster U.S. Store US$6.50
Napster Canada Store Canadian Dollars CAD$6.50
Napster U.K. Store British Pounds £4.80
Napster Europe Store Euros €6.50
For each of your songs streamed by a Napster Subscriber (“Member” or “To Go Member”), you receive a proportionate share of the membership fees, based on the number of streams of your music in that pay period, minus any applicable expenses. As always, TuneCore keeps NONE of this money.

IMPORTANT: Napster currently distributes to Canada, Germany, United Kingdom, United States. For the moment, you MUST have worldwide rights to your music before you select to have it available in Napster. In the future, TuneCore will offer you the ability to control what parts of the world you make your music available in. Back to top MediaNet What is MediaNet?

MediaNet is a leading digital service provider that back-ends branded music stores for other companies. As a B2B platform, MediaNet powers partner services including MOG, iLike, Tesco, iMesh and Pasito Tunes (La Curacao) plus more, aggregating multiple retailers and online music services under one single distribution point. For a full list of MediaNet powered services, please click here. MediaNet’s products are currently available in the US, Canada and the United Kingdom.

Through its partner services MediaNet distributes content via two models: (1) the MediaNet Store and (2) the MediaNet Subscription Service. Partners like iLike, Tesco and Secure Media have integrated the MediaNet Store, offering download sales under their own brand. MOG, iMesh and Pasito Tunes (La Curacao) offer paid subscription services powered by MediaNet, charging consumers a monthly subscription fee for access to unlimited streaming via the MediaNet Subscription Service. Since recently launching MN Open, its next-generation platform, MediaNet has expanded distribution by adding customers like Rolling Stone and eBay who are integrating the MediaNet Store into their websites to sell downloads directly to their users, rather than directing them to other online stores.

How Does MediaNet Sell My Music?
MediaNet powers branded online music stores and subscription services for its retail partners. Your music is offered by MediaNet partner services in the following ways: Download Sales (a la carte download store). Consumers purchase downloads of your music through one of the MediaNet-powered partner stores (The MediaNet Store). These include: iLike, Tesco and Secure Media. Subscription Streaming. Consumers pay a monthly subscription fee to access full-length streams of your music (The MediaNet Subscription Service). Most MediaNet-powered subscription services also include an a la download store which is available to subscribers and non-subscribers. MediaNet-powered subscription services include MOG, iMesh, Pasito Tunes (La Curacao).

How Much Do I Get Paid?
MediaNet Store: You are paid a fixed per track rate for each download sale. The permanent download rates are as follows: Per Track: US: $0.70 UK: £0.49 CA: $0.72 (Cdn) Per Album: US: $7.00 (Standard Midline) UK: £4.90 (Standard Midline) CA: $ 7.00 (Cdn) (Standard Midline) Note: a publishing fee to cover public performance royalties may be deducted from download sales outside the US to the extent that MediaNet is charged for such publishing cost. MediaNet Subscription Service: MediaNet pays TuneCore artists a proportionate share of 40% of subscription revenue, which means you are paid each time a subscriber streams your music! The pay-out rates can fluctuate each month, depending on how much subscription revenue was generated and how often your music was streamed.

Example:In a given month, the MediaNet subscription service generates $250,000 in revenue (after a standard deduction for public performance royalties), while the service’s subscribers have generated a total of 10 million plays for that month. Since MediaNet shares 40% of the gross revenue — as a service provider MediaNet has to split revenue with its partners — the revenue pool shared with TuneCore artists is $100,000 (40% of $250,000)Let’s say 1 million streams that month came from TuneCore artists, meaning TuneCore’s proportionate share (or market share) was 10% that month. Then, TuneCore is paid 10% of $100,000 (40% of $250,000) or $10,000.

The per stream pay-out rate for TuneCore artists is $0.01 ($10,000 divided by 1,000,000 streams). If your music generated 20,000 subscription streams that month, then your revenue would be $200.00 (20,000 x $0.01). In addition to subscription streaming revenue, subscribers and non-subscribers usually have the ability to buy a la carte downloads from most MediaNet-powered subscription services, offering additional revenue streams for your music. Note: Non-subscribers do NOT have access to full-length streams of your music, only 30- second samples. Does MediaNet Give Away Any Songs/Streams As Promotional MediaNet partner services DO NOT offer free permanent downloads unless specifically authorized by TuneCore or its artists/customers. However, MediaNet partners have the ability to offer free permanent downloads to consumers without permission as long as the full per track fee is paid. Under this model, the MediaNet partner simply subsidizes the free download by paying the full rate. MediaNet-powered subscription services have the ability to offer a free trial to consumers who sign up for an account and provide payment information. When the free trial expires, it automatically rolls over into a paid subscription unless the account is canceled, and this means now the subscription revenue pool in which you participate has just grown. In the past only few MediaNet-powered subscription services have offered a free trial, with most of them being limited to 7 or 14 days. Note: You may not like the idea of giving your music away for free. Keep in mind that you are helping to promote a model where consumers pay a monthly fee for access to music. It’s important that music fans can test a subscription service before signing up, and many free trials are converted to paid accounts. Free trial is NOT synonymous with free streaming. Free trials require a commitment on the part of the consumer and are essential to promoting a model that generates steady revenue for labels and artists in return for access to unlimited streaming.

In which territories is MediaNet available?
MediaNet currently powers online music stores and services in the US, Canada and the UK. Back to top eMusic

How does eMusic sell my music and what do I get paid when songs or albums sell from eMusic?
eMusic is a service that lets people download music (no streaming is offered) through different membership plans. When you distribute your music through TuneCore, eMusic sells your music at a retail price (the selling price of your music) of $0.49 per song with a maximum price of $5.99 per album ( $0.49 x Number of Songs = Album Price, but maximum album price of $5.99). So, you get paid $0.40 per song sale and a maximum price of $4.40 per album sale.

Note, if a song is 10 minutes or longer, then that song will be available as album only.
Note, eMusic pays out sales quarterly.

IMPORTANT: eMusic now sells music in the United States, Canada, the United Kingdom and Europe, but may add more countries at any time. For the moment, you MUST have worldwide rights to your music before you select to have it available in eMusic.

For a complete description of the eMusic service, we suggest you read the eMusic FAQ.Back to top VerveLife VerveLife is a leading force in robust, tech-driven solutions that help brands and digital retailers harness the power of music. VerveLife provides digital content for the following companies: DMX, IMVU, Roqbot, the Live Nation and Ticketmaster Superstores, and official artist stores for Musictoday, Cinder Block, and Bandwear. When you choose to have your music delivered to VerveLife, you agree to make it available to all retailers as described below.

Please note: for some of VerveLife’s clients, it is not guaranteed that your content will be added to their store or playlists, but it will make your content available for the opportunities detailed below. IMVU IMVU (imvu.com) is a non-traditional music retailer, but a social avatar networking site. Through VerveLife distribution, your music will be available as both a stream and download in the IMVU Music Store. People go to IMVU, create an avatar (a graphical representation of yourself) that can wander, interact, socialize and buy virtual items and music. How Streaming Music Works in IMVU: Streaming tracks are purchased by users at a flat rate. An avatar can create a playlist of songs and enable other avatars to listen to it within a chat room; just like a DJ at a radio station puts together a playlist of songs for listeners to hear. When a “radio station” plays songs on the Internet, U.S. law requires you get paid. The money that is owed to you is paid to a collection agency called SoundExchange. Sound Exchange’s job is to collect the money owed to you from streams in the U.S. and then give it to you, once you register with them (registration with Sound Exchange is free). International streaming sales are handled through another company called PPL. So, money earned from streaming your music at IMVU will NOT flow through TuneCore: it will be waiting for you at Sound Exchange, and you need to be signed up with Sound Exchange to retrieve it. How Digital Downloads Work in IMVU: In addition to streaming music, MP3 downloads are available to IMVU users for purchase in the IMVU Music Store. The wholesale cost paid to you is 70% of the retail price (i.e. if your song sells for $0.99, you get paid $0.70 for that song sale). NOTE: IMVU Music Store does not accept any song that is 10 minutes or longer. If you have an album with a song that is 10 minutes or longer, that song will not be available in the IMVU Music Store.

DMX Through multi-sensory branding, DMX (dmx.com) has been creating unforgettable brand experiences for commercial environments since 1971. The first music service to license and program original artist music, DMX has rigorously researched and tested the effects of music, video, messaging and scent on human behavior. See their list of clients here: http://www.dmx.com/about/our-clients Through distribution to VerveLife, your music will be accessible to DMX’s team of music designers who hand pick songs for inclusion in playlists they create for clients. If your music is selected and used for an in-store or online client playlists, you will be paid per stream by Sound Exchange (see IMVU section above for more info on how that works). Many of the widgets created for DMX’s clients enable the customer to purchase single track or entire playlist downloads as well. DMX also manages the music for DirecTV’s music channels. The channels are genre specific and can be accessed by any DirecTV customer. When songs are played, there is typically a listing of the artist, song title, and a reference to SonicTap.com to purchase the song the customer is hearing. SonicTap.com is a digital download store owned by DMX, selling DRMfree MP3s direct to the consumer. SonicTap allows users to purchase songs they’ve heard on DirecTV, as well as playlists created by DMX music designers based on genre, mood, basically any preference. Choosing to deliver your music to VerveLife will automatically make your content available to DMX, who can add your music to the SonicTap.com store. The wholesale cost paid to you will be 70% of the retail price (for example: if a track of yours is sold for $0.99, you will be paid $0.70 for that sale). Maxback VerveLife brings digital music downloads to its new partnership with MaxBack.com, a rewards-through-recycling used electronics program. MaxBack.com allows consumers to recycle used electronic items (cell phones, mp3s, digital cameras, GPS systems) in exchange for points which enable them to receive rewards like music downloads, electronic items, or to contribute their items’ value to schools or non-profits. Roqbot Roqbot provides an innovative and engaging way for people to hear their favorite music at bars and restaurants. Instead of inserting money into a jukebox, customers can check into a participating venue with the Roqbot application and become a “DJ” for the venue, selecting song choices from the app entering it into a DMCA-compliant playlist that gets played through the venue’s speakers. Other DJs in the venue can also add songs to the playlist, ultimately providing a crowdsourced playlist between users under one roof. People can also vote song picks up or down, which affects DJ ratings as well as positions in line. If you deliver your music to VerveLife, it will provide Roqbot access to it for compulsory streaming usage only. That means money earned by your music from streaming through Roqbot will NOT flow through TuneCore: it will be waiting for you at Sound Exchange, and you need to be signed up with SoundExchange in order to retrieve payment. Musictoday, Live Nation and Ticketmaster Stores Live Nation Entertainment is the world’s leading live entertainment company consisting of concert promotion, marketing solutions, ticketing and e-commerce. They have two merchandise stores, the Live Nation Superstore Live Nation Superstore and the new Ticketmaster Store. Both stores carry and sell physical goods and digital content from artists, comedians, and celebrities. VerveLife is the digital content provider for Musictoday, who manages the Live Nation and Ticketmaster Superstores. Therefore when you deliver your content to VerveLife, you are making your music available for the Live Nation or Ticketmaster stores to sell. Not every piece of content delivered to VerveLife will get added to these two stores, but they will be available for consideration. The wholesale cost paid to you will be 70% of the retail price (for example: if a track of yours is sold for $0.99, you will be paid $0.70 for that sale). There are also seasonal, promotional opportunities for both the Live Nation and Ticketmaster stores. Your content may be considered for these promotions if applicable. Official Artist Stores (Musictoday, Cinder Block, Bandwear) Musictoday, Cinder Block, and Bandwear are three separate companies, not affiliated with each other, that operate official merchandise stores for artists, record labels, branded tours, comedians and celebrities. VerveLife is the digital content provider for these three merchandise companies. By delivering your content to VerveLife, your content will be accessible to these retailers and considered by them only if they have a direct working relationship with you. Content does not get sold on any of these stores without permission from the artist, artist manager, and/or record label. If your content is sold in any store managed by Musictoday, Cinder Block, or Bandwear, the wholesale cost paid to you will be 70% of the retail price (for example: if a track of yours is sold for $0.99, you will be paid $0.70 for that sale). Back to top Amazon MP3How does Amazon MP3 sell my music? TuneCore delivers your music to the Amazon MP3 music store, which sells music only as permanent digital downloads through the Web (no streaming is offered other than 30-second sample streams for each song). There is no physical distribution available through Amazon MP3, but you do have the option to opt-in to the Amazon CreateSpace program if you would like to make a physical album available for purchase on their site. Your fans will be able to purchase songs individually or entire albums digitally as downloads to their computers and/or portable devices or choose to save their purchase in their Amazon Cloud Drive. Amazon MP3 offers multiple tiers at which you can set your wholesale cost: Front Line: The highest wholesale cost offered (good for new releases) Mid Line: Slightly lower than Front Line (good for new releases and recent releases) Catalog: Slightly lower than Mid Line (good for releases older than 18 months) Special: The lowest wholesale cost offered (good for promotions, old and/or slow-selling catalog) Promotional: Free/Zero Cost (good for promotional songs/albums or samplers) NOTE: Songs and albums submitted with zero cost appear as free downloads in the Amazon.com MP3 Store. At this time, digital songs and albums are only sold in the following territories: U.S., France, United Kingdom, Japan, Germany, Austria and Switzerland. When you distribute through TuneCore to Amazon MP3, be sure you have the rights to sell the music within those territories, and be prepared in case Amazon MP3 expands to other territories. If you do need to limit the territories you distribute to, you can write to support@tunecore.com. IMPORTANT: Amazon MP3 does not use Digital Rights Management (DRM) on music they sell. Music will be sold unprotected as MP3s. If you are concerned about the lack of DRM, please do not choose to sell your music through Amazon MP3. IMPORTANT: Although for each album you submit to Amazon MP3, TuneCore lets you request its wholesale cost, an album can only be at one level (Front Line, Mid Line, etc) , and all songs on that album will be sold at that corresponding level. Tracks can be sold individually or set to “album only.” IMPORTANT: Amazon MP3 sets customer prices independently. Even though you may choose which wholesale cost you’d like for your album, the corresponding customer price is set by Amazon and can change at any time. But remember: when your songs or albums sell, you will be paid at the rate you selected. Please consider carefully when you decide your wholesale cost or if you are comfortable with Amazon MP3’s promotional policies at all. If not, please do not choose to have your album distributed through Amazon MP3.

What do I get paid when my songs or albums sell from Amazon MP3?
When an individual song or album sells from Amazon MP3, you get a fixed “pay rate” (for more information about the Fixed Pay Rate, click here: Permanent Download model).

HOW MUCH IS THE PAY RATE?
When you choose to have your album delivered to Amazon MP3 for digital distribution, you will be provided tables that reflect the Pay Rate for each wholesale cost tier. On occasion, Amazon MP3 will enter into promotions to help drive sales and raise profile of the music in the Amazon store (i.e., download codes bundled with a non-music product). But again, please remember: when your songs or albums sell, you will be paid at the rate you selected. If you would like to change your wholesale cost, you may do so at any time. Back to top ShockHound

NOTE: SHOCKHOUND SHUT DOWN ITS STORE ON MAY 15, 2011.ShockHound is a digital download service. ShockHound is operated by Hot Topic, the U.S.- based retail chain, and integrates Hot Topic’s merchandising, as well as its own. If you select to have your music delivered to Shockhound, your fans will be able to purchase individual tracks and whole albums in the United States (at the moment). ShockHound sells your music as non-DRM MP3s encoded at 192kpbs. ShockHound sells individual songs for $0.99 and albums for $9.99. In all cases, the Pay Rate is 70% of the sale price. All of that money goes to you! Shockhound is a monthly accounting store, so you will see sales and activity from ShockHound 45 days after the end of the month. For example, sales activity in June, 2008, will appear on your TuneCore account My Account page on August 15, 2008. As ShockHound gets closer to launch, check back for more information. Nokia Music Store

What Is the Nokia Music Store?
The Nokia Music Store is an international digital download store that sells high-quality .mp3 individually or as album purchases a la carte. The Nokia Music Store also populates the catalog of a service called “Nokia Comes with Music” which is a free music download subscription service. The Nokia Music Store does not yet offer ring tones but will in the future.

What territories is Nokia Music available in?
Nokia Music Store is currently working on rolling out many more countries to their already impressive roster. So far Nokia Music Store is available in the following territories: Australia, Austria, Brasil, Finland, France, Germany, Indonesia, Ireland, Italy, Malaysia, Netherlands, Norway, Poland, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland, United Kingdom Nokia Comes with Music is available in: Australia, Brazil, Germany, Italy, Mexico, Singapore, Switzerland, Sweden and United Kingdom. **Note: Neither the Nokia Music Store or Comes with Music are available in the U.S. but will be in the future.

How does Nokia sell my music?
Nokia Music store sells DRM-free 256K .mp3 files and Nokia Comes with Music sells DRMencrypted .wav files. Nokia Comes with Music files are DRM protected because they are sold for free. This is to stop customers from sharing the files with anyone outside of other Nokia Comes with Music subscribers. This means no one will be able to burn the files to a disc or put them on any players besides their mobile devices and computer. The files cannot be shared (except with other Nokia Comes with Music subscribers) or burned.

How much is the pay rate?
Nokia Music Store – The Nokia Music store sells all releases song by song unless that release has 10 or more tracks. When a release has at least 10 tracks, customers then have the option to purchase the entire album. Individual tracks sold will earn you a wholesale pay rate of .49 GBP; whole albums sold will earn you a wholesale pay rate of 4.45 GBP. Nokia Comes with Music – Although all the songs are free to all Nokia Comes with Music subscribers, the amount of subscribers in each month is calculated and multiplied by the total subscription rates. To find the payout rate for TuneCore artist’s Nokia then takes our “market share” (the percentage of downloads TuneCore’s artists made up for in that month) and multiplies it by the gross revenue for that month. Example: Let’s say that Nokia Comes with Music had a total of (for this example)100,000 subscribers this month, and this month, say, 50,000 tracks were sold. To calculate the Pay Rate, multiply 100,000 by the subscription rate (1.90 GBP) and then multiply that by our market share (for this example let’s go with 10%) and divide by the number of tracks sold (for this example, 50,000). Sample Pay Rate: 100,000 x (1.90GBP) = 190,000 GBP x 10% = 19,000 GBP / 50,000 = .38 GBP (pay rate per song). This would then be converted into US dollars. Of course, as always, TuneCore takes nothing: we pay 100% directly to you. Back to top Zune Store

What is the Zune Marketplace?
The Zune Marketplace is a digital online store with music videos, television shows, movies and audio/video podcasts.

How does the Zune store sell my music?
Zune Marketplace offers consumers two options to obtain music: À la carte or subscription service. The À la carte option allows consumers to buy individual tracks or albums and the unlimited option is the Zune Pass monthly subscription service.

How much is the pay rate for music?
TuneCore takes none of the money from the sale of your music. You get it all. For the Zune U.S. store, you receive $0.70 per song sold individually and $7.00 per album with 11 or more songs sold in its entirety. Purchases in the Zune stores outside of the U.S. are made in that country’s local currency. For example, if an album or song sells from the Zune Japan store, Zune Japan processes the sale in Japanese yen (¥). The money is then converted into U.S. dollars by TuneCore and forwarded on to you. As always, TuneCore takes none of the money from the sale of your music. You get it all, but be aware that bank conversion rates are out of our control and can change from day to day–the bank will convert the currency into U.S. dollars based on what the exchange rate is at the time the bank receives the money. For songs sold individually off an EP or album through the Zune Store, TuneCore pays you the following: Zune Stores Worldwide: You receive
Zune U.S. StoreUS $0.70
Zune Canada Store CDN $0.70 (EXCEPTION BELOW!)
Zune United Kingdom Store GBP £0.49 (EXCEPTION BELOW!)
Zune European Union Store (excluding UK) EUR €0.70
Zune Australia Store AUD $0.99 (EXCEPTION BELOW!)
Zune New Zealand Store NZD $1.17
Zune Japan Store Yen ¥89
Zune Mexico Mexican Peso MXN $8.40
EXCEPTION: Japan has some special rules, so that even before taxes, tariffs, exchange rates or treaties kick in, some money is deducted by the Zune Japan store to pay fees and royalties dictated by local Japanese copyright laws. So from the sales of your music in Japan, some portion will be deducted to pay the copyright holders under the copyright laws of Japan. Even if the copyright holder is you, Japanese laws require certain royalties to be paid out in Japan. However, no matter what, you will get paid the pay rate less this amount, after taxes, exchange rate, etc. EXCEPTION: Both Australia’s and New Zealand’s governments withhold 5% as a tax on all sales. This amount is already deducted when you receive your sales.

In what territories is the Zune store available?
The Zune Marketplace is currently available in France, Germany, Italy, Spain, United Kingdom, United States.

Is it a software or a website?
The Zune Marketplace is accessible via the free Zune PC software application for computers running the Windows operating system. Download from www.zune.net

Can people play music purchased in Zune on their iPod?
If they purchase MP3 content, yes. However Subscription and WMA content is not compatible with iPod devices.

Is there streaming?
Yes. 30-sec song samples are available on both the Zune PC software and on the Zune.net website. With the Zune Pass subscription service, consumers can stream music from the Zune PC software, Zune.net website and directly to Zune portable media players when connected to a WiFi hotspot.

Is there a subscription service?
Yes. Zune Pass is a music subscription service that allows users to download and stream tracks from the Zune Marketplace via the Zune software and directly from their Zune device (over Wi-Fi). Zune Pass subscribers are also able to stream full songs from a web browser. Software features such as Channels, Mixview, and Smart DJ are optimized to take advantage of unlimited access to music at Zune Marketplace and on Zune.net. In a Wi-Fi hotspot this also gives user the ability to instantly download songs heard on the Zune player’s built-in HD
Radio FM tuner.
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Myspace Music

What is Myspace Music?
MySpace Music empowers MySpace users to access a vast catalog of adsupported, fulllength, ondemand audio and video streams. Users can add songs from the MySpace Music catalog to their profile pages, create and share playlists, and even purchase MP3 downloads (powered by Amazon MP3 and iTunes) and ringtones (powered by Jamster), when available.

What territories does Myspace Music currently cover?
MySpace Music is currently available in the U.S., U.K., Australia and New Zealand.
When I distribute my music through TuneCore, where will my “buy” buttons appear in the

MySpace Music Store ?
First, you need to give TuneCore your MySpace Music Friend ID when adding the MySpace Music store to your album or single. If you do not know your MySpace Friend ID, please email support@tunecore.com with your MySpace profile URL. Once the Friend ID has been added in TuneCore, it will take 1-2 weeks for your music to go live in MySpace Music. You will know your music is live when you click the “Music” tab on the side-panel (under “Profile”) and below the media player under “Albums & Singles,” you will see your albums/singles listed that you distributed through TuneCore. When you click each one, you’ll be brought to the album/single page with buy links and streaming capabilities. Please note, the buy links will NOT appear in your media player on the artist profile through TuneCore distribution. While MySpace accepts all releases to their store, they are not able to link Various Artists (Compilation Albums) to specific Friend IDs at this time.

How do I get paid?
While these streams are free to users, they are adsupported, and you will get paid an aggressively negotiated share of MySpace Music’s ad revenue related to your web traffic for, in effect, doing what you’re doing already  maintaining your MySpace page and using it to engage with and grow your audience. If you opt-in to the MySpace Music service through TuneCore, the music you deliver to TuneCore will be included in the MySpace Music service and will therefore be eligible for a share of ad revenue. All sales that are generated in iTunes and AmazonMP3 from the buy buttons in your MySpace Music player will appear as normal in your sales reports. The buy buttons are simply links redirecting to the respective stores. If I upload music to my own MySpace profile page, will that music be a part of the MySpace

Music service and therefore available for monetization?
While you, as an artist or label, still maintain control over adding or removing featured songs to your MySpace profile page, for your song to be eligible for a share of ad revenues, be sure to submit all necessary components (i.e., audio, cover art, metadata) to TuneCore. TuneCore will, in turn, take care of all activation and delivery requirements with MySpace Music, accounting, and reporting, integrating this information into your TuneCore account. Back to top iHeartRadio

IMPORTANT: On June 13, 2011, Thumbplay discontinued their service.  Since Thumbplay was bought by Clear Channel back in March, they shifted all content that was ever received by Thumbplay to the streaming service, iHeartRadio, which offers access to over 750+ radio stations nationwide as well as a DMCA-compliant personalized radio feature.   This means all content that was ever received by Thumbplay from TuneCore artists will be available on iHeartRadio as of June 13, 2011.  After June 13, 2011, TuneCore artists can continue to distribute their music to iHeartRadio to have their music available for streaming there. Note: Towards the end of 2011, iHeartRadio plans to launch their on-demand store, where sales reporting will then be reported to TuneCore.  Once their on-demand store launches, we will have more information here.

If you distributed music to Thumbplay before June 13, 2011: What is Thumbplay Music?
Thumbplay Music is an unlimited, on-demand music service offering streams and downloads for smartphones as well as PCs/Macs. Customers have the option to pay for an unlimited monthly streaming or purchase full downloads. How does the Thumbplay Music store sell my music? Your content is made available as streams for members that pay $9.99 a month. Your content is also made available for MP3 download priced at $0.69, $0.99 or $1.29 per download, based on the price tier you select. MP3s are DRM-free 320 kbps files.

Does Thumbplay Music give away any songs/streams as promotional?
Yes. For the first three days after creating an account, Thumbplay Music users will have free access as trial users. After three days, their trial will expire and full songs will become :30 samples. Once an account is upgraded by paying $9.99 for a given month, users will have immediate access to full songs again. This free trial is for streaming songs only – Full downloads will not be given away as part of this 3 day promotion.

How do I get paid?
For downloads priced at $0.69, you will be paid $0.49. For downloads priced at $0.99, you will be paid $0.70.For downloads priced at $1.29, you will be paid $0.91. For streams, you will be paid your proportionate share of 50% of the streaming revenue for a given month. What Territories is the Thumbplay Music store in? Thumbplay Music is currently available in the US only.

Is Thumbplay Music a software or a website?
It’s currently a free application that you can download to your smartphone and computer. It’s available in the BlackBerry AppWorld and Android Marketplace, as well as an Adobe AIR application for PCs/Macs from http://music.thumbplay.com. All Thumbplay Music applications are free to download. More applications and platforms are on the way, including iPhone.

How will I get paid after June 13, 2011?
TuneCore artists who have distributed their content to Thumbplay and had sales occur will receive sales reports and money in their TuneCore account up to the reporting date of June 13, 2011.  After June 13, 2011, all money made from iHeartRadio plays of your music will be reported to Sound Exchange. So money earned by your music from streams at iHeartRadio will NOT flow through TuneCore: it will be waiting for you at Sound Exchange, and you need to be signed up with Sound Exchange to retrieve it. Registration with Sound Exchange is free! Back to top
Spotify
What is Spotify?
With access to millions of songs in high quality audio through your computer, on your mobile and beyond, Spotify makes it easier than ever to play and share music legally. All you need to do is create an account and download the streaming music player. For more details, have a look at the Spotify introduction video.
How long does it take for my music to go live in Spotify?
At this time it takes about 6-8 weeks for content to go live in Spotify after it’s been delivered from our system.

How does Spotify sell my music?
Spotify sells your music via streaming or paid downloads. 1.) Streaming: Spotify provides ondemand streaming access to your music through an application. Users can choose either a free, ad-funded version or a subscription option for ad-free listening and access to Spotify on their mobile phone. 2.) In early May, Spotify launched their own download store.  So, when you distribute your music to Spotify, your music will be available for streaming and downloads. Users can purchase music downloads via a la carte or bundles.  You can click here to see more details about a la carte and bundle downloads: Spotify Downloads

How much do I get paid for streams?
Spotify has deals with necessary rightsholders in all of its launch countries. Together with them, Spotify has agreed upon a royalty based on how frequently your music is played. Each stream earns you a share of Spotify’s advertising revenue. The actual amount varies and depends on the ratio of advertising revenue and your percentage of the total number of streams at Spotify in a given month.

How much do I get paid for downloads? 
If someone buys your music a la carte in Spotify, TuneCore pays you USD $0.70/EUR €0.70/GBP £0.49 per track.If someone buys your music as part of a bundle, TuneCore pays you based upon Spotify’s calculations for the prorated share of all monthly bundle purchases.

Does Spotify give away any songs/streams as promotional?
No, all plays are reported and paid for.
In what territories is Spotify available?
Spotify is currently available in Finland, France, the Netherlands, Norway, Spain, Sweden and United Kingdom.

Is Spotify a software, a website, or both?
Spotify is a client based player that you need to download to your desktop or mobile.

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TuneCore Physical Distribution
Amazon: Disc On Demand

What is Amazon: Disc On Demand?
When you select Amazon: Disc On Demand you will have unlimited physical inventory made one at a time available US distribution for no up front manufacturing costs – all you need is an album cover and your music. Your album will be available for purchase on Amazon.com at the price you pick at TuneCore. Music from TuneCore Artists will also be available exclusively within a TuneCore branded section of Amazon. All releases by TuneCore Artists in Amazon: Disc On Demand are eligible for inclusion in an exclusive marketing and promotion email targeting a portion of Amazon.com’s customers.

How is it done?
When your album is ordered at Amazon.com, it will be manufactured with high quality fourcolor artwork (a CD booklet, tray card and four color printing on the CD) in a shrink-wrapped jewel box. Amazon will fulfill and ship the order just like any other Amazon product.

What if I don’t have artwork?
You do not need full artwork for Amazon: Disc On Demand. All you need is an album cover. At TuneCore you will pick from one of ten templates that layout and design all the rest of your artwork for free. What size does my album artwork have to be? Your album cover art has to be a higher quality than a digital album cover as it is being physically printed. Dimensions: 1600 x 1600 pixels 300 dpi (dots per inch)

What if I have my own complete jewel case artwork?
We do not offer a way for you to submit custom artwork to Amazon.com for physical distribution (Amazon On Demand). We do however provide pre-designed templates for artwork, which you will find when you are creating your release in TuneCore as long as you have selected Amazon On Demand as a store for distribution. If you do not want to use one of our pre-designed artwork templates, you can distribute to Amazon On Demand on your own directly by going to this link: https://www.createspace.com/ Please remember, if you are choosing to go through CreateSpace on your own, do not select

Amazon On Demand as a store when you distribute your release through Tunecore.How much will my CD sell for?
In TuneCore, you select what wholesale price tier you want your album to sell for starting at $8.98 and going up in one dollar increments to $19.98.

What do I get paid?
From each sale of your CD at Amazon.com, TuneCore pays you 40% of the sale price selected. As always, TuneCore passes through 100% of what we receive for your sales automatically into your TuneCore account balance. So, for example if you choose a price of $10.98 you will receive: $4.39.

Can I order my own CD?
Yes! Just go to Amazon.com, search for your CD, and order it.
Will I get a physical copy of my CD before it goes live?
No, there will not be a physical copy made before it goes live.

How long does it take before my CD goes live in Amazon?
The average time it takes for releases to be processed by TuneCore and Amazon: Disc on Demand is about 6-8 weeks.
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How do I submit my music to Pandora for review and possible play features? Please note that first and most importantly, it is not possible to guarantee any content will be picked up by Pandora. Pandora is an online radio station that editorially selects the music they wish to feature. To become eligible for consideration by Pandora, you must have a physical CD for sale on Amazon.com TuneCore can help you do this, please see the following: Distribute your album through TuneCore and when picking your stores, choose the Amazon On Demand store. When your CD becomes available in Amazon On Demand, follow Pandora’s own steps on how to qualify and submit (details here: http://blog.pandora.com/faq/contents/31.html) A few additional things to consider: -It can take 6-8 weeks for content to go live in the Amazon store when submitting your content to Amazon Disc On Demand. -After your content goes live, it may not immediately be searchable by the Pandora staff. You’ll know when it is ready to submit once you see Amazon has posted the track listing for your album. This can take an additional 1-2 weeks after your album has gone live to process. -If you’re interested in getting guaranteed online radio airplay, you can get that from our partners at Jango. To learn more about the Jango promotion, click here. Back to top

Can I mark a track on my album as ‘album only’?
At this time we can only mark tracks as album only in AmazonMP3 & iTunes. In order to mark tracks as “album only” in iTunes, we require legal documentation showing that you do not have the rights to sell the track(s) individually. The contract must be between you and the rights holder of the song(s) in question. Please highlight the section, which clearly states this. Scan in the highlighted documentation and email it over to support@tunecore.com from the email registered to your TuneCore account. The only other way to request an album only track in iTunes is if it is an iTunes exclusive (this song cannot be delivered to any other stores).

Regardless of which method you choose, the total amount of “album only” tracks in iTunes cannot exceed 12% of the entire album. This is iTunes store policy. Also, iTunes will also automatically mark any track that is 10 minutes or longer in length as an album only track. For Amazon, it’s rather easy – just email us at support@tunecore.com from the email registered to your TuneCore account and let us know which tracks you need marked as album only. We will process that for you right away. TuneCore Media Player

What is the TuneCore Media Player?
The TuneCore Media Player is a promotional tool available to all TuneCore users. It can be shared and embedded into websites, social networking outlets like Myspace, blogs and more. Other features include:

*Up to 100 streaming tracks in full.
*Optional Donate To The Band link.
*Links to the iTunes Store from each track.
*Join button to collect fan emails and other information.
*Band bio and tour dates.
*Streaming video clips tied to YouTube and contains photo gallery via Flickr.
*Twitter feeds automatically.
Can I have multiple media players in my account?
You get up to 25 media players for free per TuneCore account!
What is the track limit for media players?
At this time, media players are limited to either the first 20 albums in your account or the first 100 tracks within your TuneCore account. If you notice a track is cut short on your media player, please write to support@tunecore.com from the email address registered to your TuneCore account to let us know and we will fix it for you immediately.

Why does my media player page say “You need to have paid for an album or single before you can make a media player!” This message can display for three reasons: You have not yet paid to add an album or single in your TuneCore account. Your album or single may be in the “ready to go” status, which could mean a new store was added but not yet paid for. Once the payment is complete the album/single should appear. It takes us some time to get your music ready for use in the media player (about 3 hours from the time of payment is average). If you just completed payment, check back in a few and your media player should be good to go! If none of these issues applies to your account and your media player is still not available, please contact support@tunecore.com.

Why is the buy button on my media player loading a blank page?
Right now we have the media player set up so that the buy button only links to iTunes Store. Typically, as soon as your album status changes to “live” in your discography, you will be able to activate the Buy link in your media player. Your account status will change about a week after your album goes live in iTunes. To activate the buy link you will need to re-save your media player. Skip each step by clicking save and continue. Then just agree to the terms and conditions again. The buy button will then update and work for any album(s) which have now gone live.

Back to top What is a Trend Report? A “trend report” is a downloadable file, available once a week, that you can open with your favorite spreadsheet program (MS Excel, Lotus, the file will work with all spreadsheet software or any text reader).

The file shows you the unofficial sales activity for all of your music from iTunes each day, Monday through Sunday (currently, iTunes is the only store or service offering this), for one week. Every Wednesday, you can log into your “Weekly Trend Reports” page under the “Money” tab to see if you have any weekly Trend Reports. You can download a file per week that shows sales by song, by album/EP/single and by band/artist from iTunes. Since most people with an iTunes account have a billing address, you’ll also see the city, state, country and zip/postal code of the fan who purchased your music (note that non-U.S. postal codes won’t show city or state). IMPORTANT: This is sales TRENDING data, not actual sales reports. iTunes does not pay out any money for the information you are seeing until approximately 45 days after the end of a month. TuneCore can’t pay you until the stores pay, and the sales on the Trending Report may not match the next Accounting Report. See below in this section for more.

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What does a Trend Report show?
The Trend Report you download has many columns. Here are the column headers and their meanings, left to right: Date: The album, EP, single or individual song was purchased on this day (Pacific time). City: The person who bought your music has an iTunes account with a billing address in this city (see note below). State: The person who bought your music has an iTunes account with a billing address in this state (see note below). Country Code: The person who bought your music has an iTunes account with a billing address in this country (see note below). Zip: The person who bought your music has an iTunes account with a billing address in this zip or postal code (see note below). Units: This many songs or albums sold on this day in this zip code (see note below). Album: This is name of your album that sold (albums over 10 songs sold in their entirety only); if a song sold, this column is “N/A” Song: This is the name of the song that sold; if an album sold, this column is “N/A” Artist: This is the name of the band or artist that sold. Label: This is the name of the label of the song or album that sold. NOTE: You may not see any zip code, postal code or location information: this is because iTunes did not include it in their reports. TuneCore can only report what iTunes sends us. Unfortunately, there’s nothing TuneCore can do about this. Also, non-U.S. postal codes won’t show city or state: these columns will be “N/A”. The country code itself is a 2-character international code.

IMPORTANT: Currently, no Trend Reports exist for video content. Back to top How is a Trend Report different from a Sales Report? Although both reports will show sales activity for all the music you have up through TuneCore in iTunes, your Trending report isn’t the same as your monthly accounting. Trending reports show trends but are not 100% perfect. People sometimes make a sale and then return it later, for whatever reason. People may take advantage of other programs such as “Complete My Album” which count sales differently at the end of the month than they appear during the week. Months don’t evenly divide into weeks, and iTunes accounting months don’t even match calendar months. Here is a brief rundown of some key differences between Trending reports and accounting reports: Trend Report Monthly Sales Report

Available weekly (each Wednesday) Available monthly (on the second and fourth Wednesday) Shows sales from previous week, by day (Monday-Sunday) Shows sales by month from two months prior (approximately 45 days after the end of the sales month) Period is always 7 days Period is an iTunes accounting month No money is deposited into your accountMoney is deposited into your account May not reflect returns of your music or a “Complete My Album” purchaseReflects all sales activity Includes CITY, STATE, COUNTRY, ZIP/POSTAL CODE and specific day of sale Month of sale only (no city, state, country, zip/postal code or day of sale information) Available only as a downloadable file Available for download and for review online on your

My Account page Free with TuneCore Distribution Free with TuneCore Distribution IMPORTANT: You cannot match your weekly Trend reports to your monthly accounting report. There will almost always be enough differences that the two reports won’t exactly match. Only the monthly sales report is 100% accurate. Back to top

How much does a Trend Report cost and how do I get it?
Trend Reports are free when you distribute your music through TuneCore! A single Trend Report covers a Monday through Sunday (inclusive) and is made available each Wednesday. Just login to your TuneCore account, click the “Money” tab then “Weekly Trend Reports.” IMPORTANT: If there is no Trend Report available, it means you had no transactions during that week. If you don’t see a trend report, that means iTunes did not report any activity from

iTunes during that week. Back to top Can I give my music away for free in the stores/services I chose? Unfortunately, neither iTunes nor any of the other stores/services permit you to set the price customers pay to download or stream your music or music videos from their sites. When a download or stream happens, you will always be paid the required pay rate, but it’s solely up to the store/service to set the price their clients pay. And they won’t let you give it away. The new and improved TuneCore media player now allows artists to choose a song to give away for free. You can set this up in the ADD MORE stage when editing your media player, where there is the option to GIVE AWAY A SONG FOR FREE. Once you choose a song and enable this feature, fans will be able to type their email address into your media player and will be sent a link to download the free track. There is another solution for music. Consider offering your music as a Podcast. They’re free, and TuneCore encourages them, especially for those who wish to distribute their music for free. Here is a site (unaffiliated with TuneCore) that offers a good collection of sites and information about Podcasting: http://www.masternewmedia.org/news/2005/05/20/where_to_submit_your_podcasts.htm

Back to top contact us Support Please include your Album ID# (number starts with X0), Music Video ID# (number starts with XV) or UPC when contacting us about an issue. by email 10am – 6pm EST Monday-Sunday Monday – Friday we will respond to all customer support inquiries on the same day. On Saturday and Sunday we guarantee a response within 48 hours. support@tunecore.com by mail 45 Washington St Box 256 Brooklyn, NY 11201 by phone+1 (646) 651-1060 Spanish FAQ

¿Cuánto tiempo tarda un álbum para estar disponible una vez que esta pagado? iTunes: aproximadamente 72 horas, Amazon: aprox. 4-5 días, MySpace Music: aprox. 7-10 días, Amazon On Demand, Spotify, MediaNet: 4-6 semanas. Las otras tiendas varían, aprox. 2-4 semanas. Recuerde TuneCore no tiene control sobre cuándo su álbum estara disponible, pero estos son promedios a largo plazo con las relaciones de distribución con cada DSP (digital proveedor de servicios). ¿Cómo y cuándo puede obtener mi dinero? Los reportes de ventas y el dinero de las ventas no estan generados en su cuenta de Tunecore hasta que pasen dos meses del mes de la venta. Por ejemplo, si tiene ventas en el mes de febrero en cualquiera tienda electronica, ni el reporte ni el dinero no estara disponible hasta abril en tu cuenta de Tunecore. Ademas, los reportes y el dinero de sus ventas estaran disponibles el segundo y cuarto miercoles del mes. Tunecore no tiene un proceso de pagamiento automatico, entonces es necesario que entrega a su cuenta para retirar tu dinero. Cada vez que retira su dinero, puede elegir que cantidad que te desea y recibir el dinero por cheque (el minimo es $100 dolares con una tarifa de servicio de $2.25 USD), por una cuenta de PayPal o por una cuenta bancaria del U.S. ¿Qué debo de hacer para realizar cambios en un álbum una vez que han pagado por esto? Desgraciadamente, no hay manera fácil de realizar cambios en un álbum una vez que han pagado por la entrega. Distribuimos un álbum de inmediato a las tiendas y, por tanto, no puede realizar cambios en el álbum. Si ha hecho un error de ortografía o errores de archivos incorrectos, sea de música o de obras de arte, la mejor manera de hacer un cambio es quitar su album(take down) de las tiendas y subir un album completamente Nuevo. Más información sobre takedowns. ¿Qué debo hacer para quitar (Take down) un álbum que ya ha sido pagado? Si su álbum ha sido disponible en cualquiera de las tiendas por lo menos seis meses luego usted simplemente tiene que escribirnos a support@tunecore.com y nosotros pondremos mandar un proceso de takedown para Usted. Asegurase que esta escribiendo desde su correo electronico que usa para su cuenta de TuneCore. Para los álbumes que no han sido disponible menos de seis meses hay una carga para el takedown de $ 20. Usted puede hacer este pago a accounts@tunecore.com via PayPal y pongase en contacto con nosotros para procesar su solicitud. ¿Mi fecha ha pasado, ¿por qué es que mi álbum no esta disponible para ventas? Puede haber múltiples razones del por qué un álbum no pueden ser disponible antes o después de las fecha proyectada que ya ha pasado. Más a menudo es porque hay una cuestión que debemos resolver en nuestra parte. ¿Qué formato debe ser mi música, para yo subir la a TuneCore? Hemos encontrado. Archivos de wav a ser la más fiable y, por tanto, les recomendamos que usen ese formatto. Recuerde que debe ser formattizado en un 44.100 kHz sample rate, 16 bit tamaño de la muestra y el canal establecido para estéreo. ¿No está seguro de cómo convertir tu música? — Sigue las instrucciones aca:

1. Busca su canciones en iTunes y destacalas.
2. Anda para ‘preferencias’ (esta en el menu de ‘iTunes’)
3. Cuando la pantalla de ‘Preferencias’ esta abierta, cliquea la pestana/tabulacion ‘General’. Anda donde dice “Import Settings” (Configuraciones de Importacion) Si su version de iTunes no es la mas nueva, puede ser que tiene que cliquear “Advanced” y “Import Settings”.
4. Cambia “Import Using” a WAV encoder (codificador). Cambia las configuraciones a “Custom.” Y se va a aparecer una pantallita nueva.
5. En esa pantallita nueva, cambia el “sample rate” a 44.1 kHz y el “sample size” a 16 bit. Asegurese que Los Canales dicen “Stereo” y el Stereo Mode dice “Normal”. Cliquea “OK” hasta que este en su biblioteca de musica. 6. Con sus canciones que estan destaclados, cliquea con el boton derecho del raton y elige “crea la version WAV.”

7. Ahora, arrastalas y soltalas a su computadora de escritorio o a una carpeta en su computadora de escritorio directamente de la biblioteca de iTunes (asi que la va a encontrar la carpeta facilmente luego cuando sube su musica a Tunecore). ¿Qué formato debe ser mi obra de arte, para yo subir la TuneCore?

Obra de arte puede estar en uno de los siguientes formatos de archivo: JPG, GIF o PNG. La imagen debe ser un cuadrado perfecto y al menos 600×600 píxeles de tamaño (1600×1600 se sugiere). Las obras deben estar en mejor calidad-Modo de color RGB (incluyendo imágenes en blanco y negro) y debe tener una resolución de al menos 72 dpi. No puede incluir: las direcciones de correo electrónico, URL, cualquier otra información de contacto o cualquier información sobre los precios. Usted debe incluir tanto el nombre del artista y álbum de título a la obra y tambien eliminarán los adhesivos o otros elementos de tu obra en caso de que usted vas a usar una obra de arte de un CD físico Other Actions

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