Sales Terms
ESMG Music Shop
Sweden Office
ESMG Music Ltd Filial
Myntgatan 13
417 02 Göteborg
031-3607367
esmgmusic.com
Org.nr 516409-6710
UK Office
CARPENTER COURT, 1 MAPLE ROAD BRAMHALL,
STOCKPORT CHESHIRE,
SK7 2DH
Phone: +44 161 408 9208
Company number: 9505179
ESMG Music Shop was founded in 2011. With us, you have complete customer satisfaction, you buy the goods and the number you wish. To place an order you must be 18 or above, if you are under 18 you need the parents to accept your order.
Phone
To order by phone, please have the customer ID (e-mail) and the product number available.
Phone.nr: +44 161 408 9208
Open: Monday-Friday 9am-6pm
Price
All prices include VAT.
1. Payment
You can choose between the following payment methods
Alt 1. Direct Payment/Deposit
ESMG Music Shop
Once the money has been registered on the account the product is sent out to the client.
You will receive an e-mail that you have chosen to pay in advance.
It is also possible to collect the goods at our place.
Alt 2. Paypal e-invoice or Visa/Mastercard e-invoice
Payment is made online by invoice which is emailed to you.
Alt 3. Pay Pal
If you wish to pay by paypal you must become a Paypal customer first.
You can open a PayPal account at www.paypal.com and register on their website.
When you are done shopping and get to the checkout and select PayPal as payment, you’ll automatically be transferred to the paypal login page. Where you log in and complete the purchase.
You can also choose to pay with your debit or credit card linked to your Paypal account which is deducted from your card instead and you do not need to log in to complete your payment. An order confirmation is sent out to your e-mail.
If any items in your order is backordered and after 28 days you still have not received the delivery, the remaining products will be removed from the order and the pending release.
Alt 4. Google Checkout
Register for a Google Checkout Account
Google Checkout makes online shopping quick and easy! You can buy products from us in just a few steps, without having to enter your billing and shipping information each time you shop. This is how it works!
Find a product that you want to buy. Add the product / products to the shopping cart. When it is time to complete the purchase, click the Google Checkout button. Log into your account or create an account if you haven´t already done so.
Read your order details and click on Order Now. Now it’s done: When you have placed your order, we will send you an email with confirmation and receipt.
Google Checkout is free! You only pay for your purchases, including taxes and delivery charges, in the currency used at ESMG Music Shop. No additional costs for purchasing through Google Checkout will be added. A temporary reservation of $ 1 may appear on your credit-/balance when you register for an account. This will be removed from the statement in a few days and will not be charged.
Discount
A box for entering the discount code will be shown at the checkout. Discount codes will be receive in the form of advertisements and offers from ESMG Music Shop. Register this code at the checkout before you proceed to step 2.
Other conditions:
All content on our website such as text, graphics, logos, characters and images, audio clips, digital downloads, data compilations and software are esmgmusic.com property or its suppliers and is protected by international copyright laws. We reserve the right to amend, replace or substitute without informing it in advance on the page. Prices, products and availability of products may change at any time. Warranty electronics all electrical products are sold with 1 year factory warranty in United Kingdom. Any commercial use of 3-month warranty. The warranty covers only the original error, that is. errors that existed in the product on delivery. For warranty claims, contact us before sending back the goods. Pack the product well in the original packaging and return it as a “mail order customer returns”. When the original packaging is missing is a charge $ 60 if the product should be replaced with new. Customer is responsible for shipping costs both to and away from us for repair or replacement of products. Warranty Discs: All discs will be in perfect condition when you receive them. If only it could be something wrong, you will receive a new course record. The sender pays the return postage. Special-ordered discs can not be returned. Damaged or wrong delivery, if any product is damaged, wrong delivered or are missing from your shipment must be reported to us via phone or email within 3 days of receipt of goods. We have no obligation to replace products at a later notification.
Notice
In order to meet purchase agreement until esmgmusic.com confirmed the order through an order confirmation by email. esmgmusic.com will not sell or distribute your personal information (not your e-mail address) to any person or group without your consent. We appreciate that you have confidence in us by providing your personal information and we promise not to exploit this for profit or otherwise illegal manner.
DELIVERY TIMES
Normal delivery time is 1-2 working days after we receive an order. In cases where a product must be ordered from the supplier, the delivery time was slightly longer. When we receive an order, you will be informed via email about their particular order. Products with a total weight up to 4.5 lbs, normally sent by 1st Class Mail. Products with weight above 4.5 lbs are normally sent by parcel post.
RETURNS
Right of withdrawal
If you are not satisfied with what you have bought from esmgmusic.com, you have the right to return the goods within 14 days under the Distance Contracts. We assume that the goods are unused, the protective film is intact and that they returned in their original packaging. Return the product together with a receipt or a copy thereof. Please enter the reason for the return on the back of the receipt. The sender will pay the return cost and shipping cost paid by esmgmusic.com to send the goods to the customer. (3USD per disc). Packages that are not triggered, causes an additional invoice of 60 USD.